Refund Policy

Returns:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you no longer want the item(s) ordered you need to notify us within 14 days and then you have a further 14 days to return the goods to us. They must be returned unopened in their original packaging, complete with instructions and all additional items or accessories in an unused and re-saleable condition. Please contact us for a returns reference number which should be clearly written on the outside of the box or packaging to enable us to track your returns. Items should be returned by obtaining proof of postage or using a recorded delivery method requiring a signature for valuable items as we cannot be liable for items lost in transit. Items can also be rteurned in person to the store again, in an unused state and receipt of purchace. Upon receipt of the returned items, we will refund the cost of the item. Please note we cannot refund any postage or delivery charge in this instance. Items returned to us without a returns number will not be accepted by us and will be returned to the customer.If an item is delivered by courier and it is rejected, any fees charged by the courier for returning the item to us will be deducted from any refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.